Return policy

At The Iron Society Apparel Co, we believe in providing our customers with the best shopping experience possible. That's why we have implemented a comprehensive return policy to ensure your satisfaction with your purchase. Please take a moment to familiarize yourself with our return policy guidelines.

Eligibility for Returns

In order to be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached. We cannot accept returns on items that have been personalized or customized.

Timeframe for Returns

We understand that sometimes a product may not meet your expectations. That's why we offer a generous return window of 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Return Process

If you wish to return an item, please contact our customer service team within the 30-day return window. They will provide you with a return authorization number and further instructions on how to proceed. Please note that you will be responsible for the return shipping costs.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team. They will assist you in finding the right product and guide you through the exchange process. Please note that exchanges are subject to availability.

Final Sale Items

Some items may be marked as final sale, which means they cannot be returned or exchanged. These items are clearly indicated on our website, and we encourage you to review the product details before making a purchase.

Contact Us

If you have any further questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with The Iron Society Apparel Co is nothing short of exceptional.